technical

API Documentation Overhaul

Clarity for developers

A consistent structure that accelerates onboarding and reduces escalations.

3x
Faster onboarding
-28%
Escalations
100%
Style consistency

Challenge

Developers lacked a clear path from hello world to integration.

Approach

Opinionated structure with critical paths, examples, and reusable patterns.

  • Get-started guides
  • Reference structure
  • Examples + snippets

Results

Teams move faster and support burden drops.

APIDeveloper DocsTechnical WritingDocs Information ArchitectureContent Systems