Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by Prism Writing LLC ("Company," "we," "us," or "our"), you accept and agree to be bound by the terms and provisions of this agreement.

2. Description of Services

Prism Writing LLC provides professional writing services including but not limited to:

• Content writing and copywriting
• Technical documentation
• Blog posts and articles
• Marketing materials
• SEO-optimized content
• Ghostwriting services

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete project requirements
• Respond to communications within reasonable timeframes
• Make payments according to agreed terms
• Provide necessary access to systems or information when required
• Review and approve deliverables within specified timeframes
• Use our services in compliance with all applicable laws

4. Payment Terms

Payment Schedule

• Payment terms will be specified in individual project agreements
• We typically require 50% payment upfront for new clients
• Final payment is due upon project completion
• Late payments may incur additional fees

Refund Policy

• Refunds are considered on a case-by-case basis
• Work completed and delivered is generally non-refundable
• If we fail to deliver as promised, appropriate refunds will be provided

5. Intellectual Property Rights

Client Ownership

Upon full payment, clients receive full ownership and copyright of custom content created specifically for their project, except for:

• Pre-existing materials and methodologies
• General knowledge and experience
• Templates and frameworks used in multiple projects

Company Rights

We retain the right to use general knowledge, techniques, and methodologies developed during projects for future work.

6. Confidentiality

We understand that you may share confidential information with us. We agree to:

• Keep all client information confidential
• Not disclose information to third parties without permission
• Use information only for the purpose of completing your project
• Return or destroy confidential materials upon request

7. Revisions and Changes

Our revision policy includes:

• Up to 3 rounds of revisions included in most packages
• Additional revisions may incur extra charges
• Major scope changes require new project agreements
• Revision requests must be specific and actionable

8. Delivery and Timelines

Project timelines are estimates based on:

• Project scope and complexity
• Client responsiveness to communications
• Availability of required information and materials
• Current workload and scheduling

While we strive to meet all deadlines, delays may occur due to unforeseen circumstances or client-related factors.

9. Limitation of Liability

To the fullest extent permitted by law:

• Our liability is limited to the amount paid for services
• We are not liable for indirect, consequential, or punitive damages
• We do not guarantee specific business outcomes from our content
• Clients are responsible for final approval of all content

10. Termination

Either party may terminate services with written notice. Upon termination:

• Payment is due for all work completed
• Completed deliverables will be provided
• Confidential information must be returned
• Both parties are released from future obligations

11. Governing Law

These terms are governed by the laws of the State of Arizona, United States. Any disputes will be resolved in the courts of Arizona.

12. Contact Information

For questions about these Terms of Service, contact us at: