Privacy Policy

Effective date: August 17, 2025

Prism Writing LLC ("we", "us") respects your privacy. This Privacy Policy summarizes what we collect, how we use it, and your choices. It is intended to align with U.S. federal law and Arizona state law. We are based in Pima County, Arizona.

Information We Collect

• Account: name, email, and optional profile details you provide (e.g., company, industry).
• Security: session records, sign-in/sign-out timestamps, IP address, and user agent (for security and fraud prevention).
• Product usage: documents generated and related settings/preferences.
• Communications: support requests and delivery metadata for sign-in or system emails (subject, status, provider).
• Technical: browser type/version and diagnostics to improve reliability and performance.

How We Use Information

• Provide and secure the service (authentication, fraud prevention, abuse detection).
• Operate features such as documents and member portals.
• Maintain necessary logs for reliability, support, and legal compliance.
• Improve the service and develop new features.
• Communicate with you about your account and security notices.

Retention

We retain data as long as necessary for the purposes above and to meet legal obligations. Access and session logs are kept only for a limited period appropriate to security and audit needs.

Sharing

• Service providers (email, hosting, infrastructure) under confidentiality obligations.
• Legal and safety where required by law or to protect rights, property, or safety.
• We do not sell personal information.

Your Choices

• View or update profile details (e.g., company, industry) in your portal.
• Request account deletion by contacting support; certain records may be retained as required by law or for security.
• Transactional emails are necessary for account access; marketing (if sent) includes opt-out.

Cookies

We use essential cookies for authentication and session management, and to improve reliability and security.

Security and Arizona Notices

We use reasonable technical and organizational measures to protect information. Where Arizona law requires, we will provide notices of certain security incidents consistent with A.R.S. § 44-7501 and applicable federal law.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

Changes

We may update this policy to reflect changes in practices or legal requirements; the date above will be updated accordingly.

Contact

Email: privacy@prismwriting.com

Mail: Prism Writing LLC, Tucson, Arizona (Pima County)

This summary is not legal advice. Consult counsel for specific obligations.